Gmail Lockouts


Why am I locked out of my Gmail account?

Click here for Google's troubleshooting steps to determine the cause of your lockout.

How can I unlock my account?

If your account is locked for "unusual activity" or POP/IMAP problems, click the link here to attempt to captcha unlock the account.

Follow the login prompts. You will be taken to the captcha (a word jumble that ensures a human rather than a machine is filling out a form).

If the unlock captcha does not restore your account you will have to wait up to 24 hours before the account will unlock.

If the account remains locked after 24 hours call the STCC HelpDesk to have a support ticket opened with Google.