Student Resources

Springfield Technical Community College is committed to your success and offers many resources to help you achieve your personal, academic, and professional goals.  As an STCC student, you have access to all campus services.  While some services may require a visit to campus, many can be utilized over the internet or by phone.  If you experience any difficulty locating a resource appropriate to your needs, please contact the Online Learning Office at (413) 755-4345 or for assistance.

STCC Student Support Resources

Online Learning Office

The Online Learning Office provides several support services for STCC students, including Distance Education orientation sessions, assistance accessing the College's Blackboard Learning System, and general information referrals.  If you have any questions about online course materials or assignments, please contact your instructor.

Location:  Building 15, Room 101A

Contact:  413-755-4345;

Student Success Center 

The Student Success Center is committed to connecting every student with the resources that will help them overcome obstacles and be successful in accomplishing their individual goals.  Center services include academic advising, one-on-one general studies tutoring services, campus wide tutor referral services, training and technical support for WebAdvisor and student email, academic counseling, walk-in student information referral, and a 25 workstation computer lab.

Location:  Building 27, adjacent to the STCC Library

Contact:  413-755-4715


The STCC Library is a centralized hub for informational resources and research support services. The Library maintains online resource guides for students that are accessible via the Library's website. More specific information for online students can be found in the guide titled Online Learning/Distance Education.  If you're a Distance Education student who would like to have access to the electronic resources in the STCC Library but cannot come on campus to obtain a library card, you can complete the library card request form below and accessibility information will be e-mailed to you.

Library Card Request Form

Location:  Building 27

Contact:  413-755-4845

Disability Support Services

The Office of Disability Services at STCC strives to achieve equal educational and program opportunities and full participation within the college for persons with disabilities.  Support services and academic accommodations allow students with disabilities equal access to all programs at the college.  To learn more about available services and registration requirements, please visit the Office of Disability Support Services website .

Location:  Building 27, Floor 2

Contact:  413-755-4785

Center for Student Veterans & Services Members

The Center for Student Veterans & Service members is dedicated to eliminating the barriers to education encountered by veterans and service members.  The Center provides go-to support personnel who are available to walk you through any challenges you encounter on campus.  Additional services include an on-campus lounge, detailed up-to-date information on military benefits, supplementary tutoring opportunities, and access to mental health and disability services resources.

Location:  Building 16, Room 131

Contact:  413-755-4831

Information Technology Help Desk

The Information Technology Help Desk provides technical support to the STCC community.  The IT Help Desk can provide assistance with WebAdvisor and Student Email accounts.

Contact: 413-755-4016;

Additional Resources for Current Students

STCC is committed to your success, no matter how you define it.  Please click the above link to learn more about the many College services available to you.