Request a Transcript
The Registrar's Office is located on the first floor of Building 15 (Garvey Hall South). The hours are Mondays-Thursdays 8:00am to 7:00pm, and Fridays 8:00am-4:00pm. The office handles registration, grade reporting, graduation certifications, enrollment verifications, name/address changes, and transcript requests. All transcript requests must be sent in writing to the registrar's office or a student may come in person to the office. Transcript requests cannot be accepted via email, telephone or fax. There is a $3.00 fee charged for each official transcript. Please note that all college charges must be paid in full before a transcript request will be processed. If there is a transcript hold on your account contact the Student Accounts Office at (413) 755-4696. STCC adheres to all FERPA regulations and no information is released over the telephone.
The registrar's office cannot accept cash payment for transcripts requests after 4:30 pm monday through thursday. Money orders and checks WILL BE ACCEPTED.
When requesting a transcript please list a complete name (maiden name, if there is one), student ID or social security number, approximate dates of attendance, complete address where the transcript is to be sent, and a $3.00 fee per request (check made payable to STCC); the process takes two (2) business days. If you are requesting through the mail, send the written request to:
1 Armory Square
P.O. Box 9000
Springfield, MA 01102-9000
Download the Transcript Request Form. Enter all required information, print and sign the form, and return to the Registrar's Office with payment, if required.
A student may obtain an unofficial transcript which also takes two working days. The Registrar's Office must also have a written release for an unofficial transcript, but there is no charge. Alternatively, students may view their unofficial transcripts on WebAdvisor at any time