STCC Student Accounts Office - Information for Veterans

STCC Veterans Facebook Page

Prior to applying to the day or evening school, all students should contact the Veterans' Affairs office for the correct procedures to follow in order to establish V.A. benefits. All new students eligible to receive V.A. benefits must contact the office of Veterans' Affairs after receiving their acceptance letters and registering for classes. All returning students receiving V.A. benefits must contact the Veterans' Affairs office after pre-registration for the upcoming semester. Registering with the College does NOT certify an eligible student for V.A. benefits for the upcoming semester. All eligible students must contact the V.A. office in person to initiate enrollment certification. Students must also be matriculated in a degree-granting program to receive their benefits.

The Office of Veterans' Affairs is located within the Student Accounts Office in building 15, room 109, Garvey Hall South. If you have any questions please feel free to contact the Veteran's officer, Liz Almeida, at (413) 755-4393 or email her at ealmeida@stcc.edu.

NOTE: All students receiving V.A. benefits must contact the office of Veterans' Affairs before withdrawing from a course or terminating enrollment, and when changing an address, changing dependent status, or changing an academic program.

All students should contact the Financial Aid Office to investigate eligibility for federal and state grants and scholarships.


Students Called To Active Military Duty - Massachusetts Public Colleges and Universities

Students who are unable to complete a semester because they are called to active United States military duty shall, upon verification, be granted the option of a refund or credit of tuition and campus fees. The refund policy for health fees is subject to the concurrence of the institution's insurance carrier.

Students shall receive non-punitive withdrawals in all courses from which they are required to withdraw.

Verification shall be provided by furnishing the Veteran's Affairs Office and Registrars Office with a copy of the Orders to Active Duty within one week (seven days) of receipt of the order. If the Orders are not in writing, the student may sign an affidavit attesting to such Orders, which includes an address, or telephone number where the institution can verify the Orders, and furnish the affidavit within one week (seven days) of the receipt of the Orders.

The institution's President may waive or suspend any institutional policy or regulation that negatively impacts students in their withdrawal or subsequent readmission to the institution due to a call to active duty.

The institution, upon receiving the students' Orders will file mitigating circumstances forms with external federal agencies (for example, Veterans Regional Office) in an attempt to prevent overpayment charges being made to the student.

Any student required to withdraw due to being called to active duty shall be given priority in enrollment in the program of his or her choice upon return to the institution for the two semesters immediately following his or her discharge from active duty.

This policy may be changed at any time.


Veterans Information Websites


ACADEMIC STANDING

The quality point index is required to maintain acceptable academic standing in an approved program of study.

For Continuing Education purposes, the completion of 12 semester hours will be considered the completion of a semester.

Students receiving benefits from the Veterans Administration are advised that if their quality point average does not permit them to remain in a program, they may continue to attend Continuing Education courses at their own expense until their average allows them to re-enter the program.

Students are cautioned that the V.A. will not provide benefits to repeat a course, which has been previously passed, nor will they support courses that do not meet the requirements for an approved program of study.

Students receiving benefits from the Veterans Administration are advised that benefits will be extended only for the normal length of time that an approved program is designed to encompass. Full-time students must complete associate degree programs in five semesters. Part-time students will receive reduced benefits for the extended period of time necessary to complete their program of study. Specific questions about benefits, program approval and eligibility will be answered by the Veterans' Office on campus.


GRADING PROCEDURE AND UNSATISFACTORY GRADES

STCC makes use of a scale from "A" to "F" converted into quality points that are utilized in determining a cumulative average. A grade of "F" equals 0 quality points and is unsatisfactory. A "D" equals 1.0 and may count toward a degree if the quality point cumulative average is maintained with respect to degree specifications. The Veterans Administration does not authorize benefits for courses that are audited or challenged. A withdrawal or termination from a course constitutes an overpayment for the veteran.


WITHDRAWALS AND ABSENCES

All students are required to notify the Registrar of withdrawals or terminations. Students receiving Veterans benefits must also contact the office of Veterans' Affairs. Attendance procedures are at the discretion of the faculty.

Students receiving Veterans benefits will be considered to be making satisfactory progress in each course each semester at the following intervals:

  1. If their names appear on the official class list certified by the instructor at the end of the official add/drop period.
  2. If they receive a mid-semester grade.
  3. If they receive a final grade. In the event any of 1 through 3 does not occur, the V.A. will be notified within 30 days after the enrollment report or grade has been issued that said student is not enrolled in the course.

Faculty members may request the Dean of Student Services to withdraw a student for excessive absences.


TUITION WAIVERS AND/OR EXEMPTIONS

For information regarding veterans tuition waivers or Massachusetts National Guard tuition exemptions, contact the office of Veterans Affairs. Students expecting to receive one of these waivers/exemptions must come to the V.A. office prior to the start of each semester.

All veterans are encouraged to contact the office of Veterans' Affairs prior to registration so the staff can assist you with information and the necessary paperwork to establish your benefits.