Phlebotomy Technician Certificate Program

ZALL-008 Phlebotomy Technician Certificate Program
(Approximately 166 hours including clinical placement)
Fee:   $1,895 includes required textbooks, liability insurance, and NHA Certification Exam

For more Information, please call the Workforce Development Office (413) 755-4225 or email


Fall 2016 Program

Please check back after May 31st for dates for the next program


Program Description

A phlebotomist is a professionally trained and certified person who works in a hospital, clinical laboratory, or health-care facility and obtains blood specimens by Venipuncture and microtechniques.  In addition to technical, clerical, and interpersonal skills, the phlebotomist must develop strong organizational skills to handle a heavy workload efficiently and maintain accuracy, often under stressful conditions.

Major duties and responsibilities of the phlebotomist include:

  • Correct identification of the patient before collecting samples

  • Collection of the appropriate amount of blood by Venipuncture or skin puncture

  • Selection of the appropriate specimen containers

  • Correct labeling of all specimens

  • Appropriate transportation of specimens to the laboratory

  • Effective interaction with patients and other personnel in the workplace

  • Performance of computer operations and record keeping related to phlebotomy

  • Adherence to all OSHA safety regulations

This non-credit course is designed to prepare an individual to perform venipuncture and capillary puncture in order to obtain blood specimens for diagnostic procedures.

Major topics to be covered in this course include:

  • Anatomy and physiology of the circulatory system 

  • Safety and confidentiality 

  • Venipuncture technique and complications of venipuncture 

  • Patient relations and communication 

  • Capillary puncture 

  • Lab tests and miscellaneous procedures 

  • Infection control

  • Quality control and processing of specimens 

  • Multiskilling

This program also requires completion of a 2-3 week, full-time clinical placement at an affiliate so individuals must ensure that they have time available to complete this component of the course before applying. Since assignments of clinical placements are at the discretion of the course instructor and may be at locations that are a considerable distance from Springfield, MA, reliable transportation is essential.

This program has been approved by the National Healthcareer Association (NHA) and individuals who complete this program will be prepared to take NHA's Certified Phlebotomy Technician (CPT) exam as well as other national certification exams.

Financing Your Training Needs
Financing  Your Education


  1. At least 18 years of age within 3 weeks of the class start date.

  2. English grammar, writing, and speaking skills equivalent to at least the 8th grade level. Assessment done at STCC

  3. High school graduation or G.E.D.

  4. Satisfactory report on a Criminal Offender Record Information (CORI)/Sex Offender Registry Information (SORI) check to be conducted by the College

    • Students MUST come the office with a current photo ID to complete this paperwork

    • This must be completed during the enrollment process. Any student who does not meet this requirements at least 14 days prior to scheduled start date will be removed from the class roster.

  5. Students enrolled in the School of Health and Patient Simulation (Nursing, Dental, Medical Imaging, Medical Assisting, Rehabilitation Therapies, Cosmetology, etc.), Early Childhood Education, or non-credit healthcare programs (CNA, EMT, Phlebotomy) are required to submit vaccination records.

    • Immunity to tetanus (vaccination within the last 10 years)

    • Immunity to pertussis (single dose of pertussis containing vaccine after age 18)

    • Immunity to measles (two live-vaccine doses or positive titer results)

    • Immunity to mumps (two live-vaccine doses or positive titer results)

    • Immunity to rubella (two live-vaccine doses or positive titer results)

    • Immunity to hepatitis B (three vaccine doses or positive titer results)

    • Immunity to varicella (two live-vaccine doses or positive titer results, for these students history of disease is not sufficient)

    • Tuberculosis screening

      • Two Mantoux tests (PPD), the first within the past year, the second no more than a year previous to the first (2-step)

      • or T-Spot blood test within the past year

    • Two Mantoux tests (PPD), the first within the past year, the second no more than a year previous to the first (2-step)

    • If the student has a history of a positive tuberculosis test, a Chest X-ray is required within the last 2 years and an annual tuberculosis questionnaire must be completed
      Students must have a minimum of a TB verification prior to classes starting

  6. A physical exam (form attached below) is required from each student enrolled in a health field, Early Childhood Education, or who participates in athletics. Students must have had a physical exam within the last year, prior to the start of classes.

    • If a student does not have a medical provider for this physical exam, they can obtain an exam from STCC Health Services for a cost of $ 50.00. (Please contact 755-4385 to make arrangements)

  7. Students must have documentation that ALL immunization requirements have been met prior at least 30 days prior to the clinical sessions. (It is anticipated that the clinical component for EMT will begin within approximately 30 days after the start of the program.)

    • Any student that does not meet this requirement will not be able to remain in the course and will be withdrawn from the program. Note that certain medical clearances may take several weeks to complete.

  8. Health History Forms & Requirements

    Health History Form:
    All students are asked to submit a Health History Form each year. This form lists medications, allergies, emergency contacts, etc.

    Health Record Requirements
    All students enrolled either in a health field or Early Childhood Education must submit immunization records. This form lists the requirements.

    Student Physical Exam Form:
    All students enrolled either in a health field or Early Childhood Education must submit a record of a recent physical exam. This form is also for student athletes.

    Tuberculosis Questionnaire:
    This form is for students that have a history of a positive tuberculosis test. This form must be submitted annually.

Certification Exam  Registration

NHA Exam Registration Instructions (PDF File)


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