Phlebotomy Technician Certificate Program

ZALL-008 Phlebotomy Technician Certificate Program
(Approximately 166 hours including clinical placement)
Fee:   $1,895 includes required textbooks, liability insurance, and NHA Certification Exam

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For more Information, please call the Workforce Development Office (413) 755-4225 or email

To apply for this program you must printout and complete the
Phlebotomy Technician Certificate Program Application
(pdf file)


  1. At least 18 years of age within 3 weeks of the class start date.

  2. High school graduation or G.E.D.

  3. Satisfactory report on a Criminal Offender Record Information (CORI)/Sex Offender Registry Information (SORI) check to be conducted by the College

  4. English grammar, writing, and speaking skills equivalent to at least the 8th grade level

  5. Documentation that all health exam and immunization requirements have been met prior to clinical placement

  • Any student who does not meet requirements #3 and #4 at least one week prior to scheduled clinical start date will be unable to satisfactorily complete this program.

  • Any student who does not meet requirements #3 and #5 at least 10 days prior to the class start date will not be able to remain in the course.  Failure to provide health documentation will result in withdrawal from the program

Program Description

A phlebotomist is a professionally trained and certified person who works in a hospital, clinical laboratory, or health-care facility and obtains blood specimens by Venipuncture and microtechniques.  In addition to technical, clerical, and interpersonal skills, the phlebotomist must develop strong organizational skills to handle a heavy workload efficiently and maintain accuracy, often under stressful conditions.

Major duties and responsibilities of the phlebotomist include:

  • Correct identification of the patient before collecting samples

  • Collection of the appropriate amount of blood by Venipuncture or skin puncture

  • Selection of the appropriate specimen containers

  • Correct labeling of all specimens

  • Appropriate transportation of specimens to the laboratory

  • Effective interaction with patients and other personnel in the workplace

  • Performance of computer operations and record keeping related to phlebotomy

  • Adherence to all OSHA safety regulations

This non-credit course is designed to prepare an individual to perform venipuncture and capillary puncture in order to obtain blood specimens for diagnostic procedures.

Major topics to be covered in this course include:

  • Anatomy and physiology of the circulatory system 

  • Safety and confidentiality 

  • Venipuncture technique and complications of venipuncture 

  • Patient relations and communication 

  • Capillary puncture 

  • Lab tests and miscellaneous procedures 

  • Infection control

  • Quality control and processing of specimens 

  • Multiskilling

This program also requires completion of a 2-3 week, full-time clinical placement at an affiliate so individuals must ensure that they have time available to complete this component of the course before applying. Since assignments of clinical placements are at the discretion of the course instructor and may be at locations that are a considerable distance from Springfield, MA, reliable transportation is essential.

This program has been approved by the National Healthcareer Association (NHA) and individuals who complete this program will be prepared to take NHA's Certified Phlebotomy Technician (CPT) exam as well as other national certification exams.

Application Procedure

To apply for this program you must printout and complete the
Phlebotomy Technician Certificate Program Application (PDF file)

Important Notes:

  • The application form must be completed and submitted with the full course fee.

  • Application, payment, and required documentation must be received at least one week prior to the program start date.

  • Students may incur additional costs for clinical attire.

Applications will be accepted on the basis of date received, degree of completion of required immunizations, and the background of the student.  The full fee will be returned to any applicant who is not selected to participate in this program.

Certification Exam  Registration

NHA Exam Registration Instructions (PDF File)

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