Professional Pharmacy Technician Program

ZALL-019 Professional Pharmacy Technician Program (105 instructional hours)
Fee:   $1,795 includes all required textbooks

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Debbie (413) 755-4502




  • High school diploma or G.E.D Adequate knowledge of 9th and 10th grade math (algebra)

  • Proficient in English (verbal and written communication skills)

  • No prior criminal record

  • 18 years old (some exceptions)

  • Hand to eye coordination and finger agility

Program Description

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The MK Education Pharmacy Technician Training program offered in partnership with Springfield Technical Community College is a Massachusetts Board Approved Pharmacy Technician Training Program as required in section 8.02 : Pharmacy Technicians under statute 247 CMR: BOARD OF REGISTRATION IN PHARMACY.

The Professional Pharmacy Technician Program is a 105-hour program designed to teach students the fundamentals and particulars of being a pharmacy technician. The program is geared towards a variety of students including those interested in becoming pharmacy technicians, pre-pharmacy students, or those with a healthcare background looking to strengthen their current skills. This program trains individuals to effectively assist in pharmaceutical preparations and complete daily required tasks in any pharmacy environment, and prepares those who successfully complete the program for the PTCB (Pharmacy Technician Certification Board) and ExCPT National Pharmacy Technician Certification exams.

Students will begin with an introduction to the profession and its responsibilities, a history of pharmacy careers, and coverage of various workplace settings. Students will start then proceed to pharmacy calculations, abbreviations and the metric system, an introduction to pharmacokinetics (how drugs work), intravenous administration, safety, compounding, and more advanced pharmacy calculations. Once the fundamentals are complete,  program content will focus on major disease states including endocrine, skeletal, cardiovascular, gastrointestinal, infectious diseases and respiratory system. In the process, new drugs will be introduced to the students as well as coverage of inventory and purchasing, pharmacy operations, computer technology, and institutional pharmacy practice as well as competencies required in the various pharmacy settings. The program concludes with coverage of pharmacy law, ethics, and the process for avoiding medication error. This program will include lecture. lab exercises (compounding, retail simulation, etc.). and pharmacy calculation exercises.

The following major topics are covered in this program:

  • Introduction to the profession and its responsibilities

  • History of pharmacy

  • Various settings for workplace

  • Pharmacy calculations

  • Abbreviations and the metric system

  • Introduction to pharmacokinetics (how drugs work)

  • Intravenous administration and safety

  • Compounding

  • Disease states (endocrine, skeletal, cardiovascular, gastrointestinal, infectious diseases and respiratory system) with introduction to drugs

  • Inventory and purchasing

  • Pharmacy operations

  • Computer technology

  • Institutional pharmacy practice

  • Pharmacy law

  • Ethics

  • Medication error process

  • Practical experience in the pharmacy workplace

  • Calculations including:  Basic Arithmetic, Ratios & Proportions, Systems of Measure – Metric System, Apothecary System, Avoirdupois system, Alligations, Concentrations & Dilutions, Dosage Calculations, Dosing Regimens, Flow Rates, Milliequivalents, Reconstitution of Dry Powders, Temperature Conversions, and Business Calculations

Students who successfully complete this program should
be able to understand and/or do the following:

  • The differences among the various pharmacy settings

  • The various roles of a pharmacy technician and the responsibilities assigned to each in each of the settings

  • Maintain and respect patient confidentiality

  • The drug approval process

  • What information is listed on the “manufacture stock label”

  • What differentiates a prescription from an over-the-counter product

  • The requirements for a prescription label

  • Why drugs are recalled

  • The various pregnancy categories and their criteria

  • The differences between various dosage forms and routes of administration

  • The importance of controlled-release formulations

  • How to perform various calculations required in the pharmacy setting

  • Roman numerals and their purpose in pharmacy

  • Pharmacy terminology and abbreviations necessary to fill prescriptions

  • The metric system and its use in pharmacy

  • How a drug works, why it works differently in different people, and the objectives of drug therapy (Biopharmaceutics)

  • Concentration levels of drugs and therapeutic ranges in the body

  • What processes occur when drugs enter the body

  • How to compound a prescription – terms should be known

  • The entire procedure of processing of a prescription

  • Pharmacy calculations involved in the practice of pharmacy

  • Perform calculations required for dosages and solutions

  • Perform accurate conversion between measurement systems

  • Accurately perform many of the calculations needed in pharmacy practice

  • Key information needed to fill a prescription

  • Pharmacy law and instances when substitution is/is not allowable

  • What a formulary is

  • The appropriate determination and uses of DAW codes for a given Rx

  • How to prepare an IV injection

  • How to prepare a TPN

  • The basics of parenteral drug administration

  • How to clean a Laminar Flow Hood

  • The differences between various injectables (IM, IV, SQ, IT, IA…)

  • Why sterile compounding is so important

  • What the components of a TPN are

  • Various disease states and the medications commonly used for:

    • Diabetes

    • Thyroid disorders

    • Osteoarthritis

    • Cardiovascular disease

    • Infectious disease

    • Depression

    • Epilepsy

    • Gastrointestinal diseases

    • Asthma

    • COPD

  • Purchasing and inventory control

  • How to order mediations and stock supplies in the pharmacy

  • How to handle common medications in the pharmacy

  • The importance of various over-the-counter medications and some of the drug/disease interactions associated with medications

  • The importance of the pharmacy technician presenting offers to counsel

  • Medication questions that can be answered only by the pharmacist (by law according to OBRA 90) and not by the technician

  • The importance of medication errors and ethical issues that occur in the pharmacy

  • Some on-the-job training (to learn the institutions procedures) and should feel comfortable with knowing the information from this class

  • Medicare Part D and Third Party Processing



Prepares for two national certification exams:

  • Pharmacy Technician Certification Exam (PTCE) offered by the Pharmacy Technician Certification Board or PTCB

  • Exam for Certified Pharmacy Technicians (ExCPT) offered by the National Healthcareer Association or NHA

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