Harassment and Handling other
Difficult Situations in the Workplace


 

ZMNG-074  Harassment and Handling other Difficult Situations in the Workplace (4 hours)
Fee: $89

 

 Course Description

This course will provide attendees with the skills to prevent, investigate and address harassment and other difficult situations in the workplace.

Learning Objectives

  • Definition of Harassment

  • Effects of Harassment in the workplace

  • How to correctly investigate and address harassment claims

  • Discuss "difficult situations" that you may run into on a day to day basis and share experiences

  • How to effectively handle "difficult situations" using five effective models

 

Target Audience

New Supervisors, team leaders, first line-leaders, small business owners, and new HR Professionals

 

 

 


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