Essentials for CompTIA's Healthcare IT
ZNET- 013 Essentials for CompTIA Healthcare IT
Technician Certification (32 hours)
FEE: $699 Includes all textbooks , practice exam, and materials
FEE: $779 Includes all textbooks, practice exam, materials, and one exam voucher
Discounted exam voucher may be purchased separately or with the course
Next program will start - Fall 2014
The CompTIA Healthcare IT Technician certificate covers the knowledge and skills required to implement, deploy, and support healthcare IT systems in various clinical settings.
The CompTIA Healthcare IT Technician Exam is a vendor-neutral certificate. While there is no required prerequisite, the Healthcare IT Technician is intended to follow CompTIA A+ or equivalent experience.
The CompTIA Healthcare IT Technician certificate will show that the successful candidate has the knowledge and skills required to implement, deploy, and support Health IT systems in various clinical settings.
Successful candidates will:
Understand healthcare regulatory requirements and standards behind an EHR system
Be familiar with healthcare terminology, basic workflows and clinical processes
Possess a basic conceptual understanding of system installation, networking and security
Know how to adhere to a standard code of conduct policies and security best practices
The CompTIA Healthcare IT (HIT) Technician certificate targets a rapidly expanding field of opportunity by demonstrating that successful candidates have the knowledge and skills required to support the implementation and maintenance of electronic health record systems (EHRS) in various clinical settings.
Potential candidates should possess a basic understanding of practice workflow while adhering to code of conduct policies and security best practices. The exam is intended for IT professionals who are CompTIA A+ certified or have 500 hours of hands-on IT technical experience in the lab or field, plus the knowledge/skills necessary to deploy and support healthcare IT systems in clinical settings.
Potential candidates should possess a basic understanding of practice workflow while adhering to code of conduct policies and security best practices.
The exam is intended for IT professionals who are CompTIA A+ certified or have 500 hours of hands-on IT technical experience in the lab or field, plus the knowledge/skills necessary to deploy and support healthcare IT systems in clinical settings.
75 questions, must pass with a 650 on a scale of 100 - 900
Multiple choice question based exam
Closed book exam
60 minutes to complete the exam
The CompTIA Healthcare IT Technician certificate exam covers:
1.0 Regulatory Requirements - 13%
2.0 Organizational Behavior - 15%
3.0 IT Operations - 26%
4.0 Medical Business Operations - 25%
5.0 Security - 21%
1.0 Regulatory Requirements
1.1 Identify standard agencies, laws, and regulations.
1.2 Explain and classify HIPAA controls and compliance issues.
1.3 Summarize regulatory rules of record retention, disposal, and archiving.
1.4 Explain and interpret legal best practices, requirements, and documentation.
2.0 Organizational Behavior
2.1 Use best practices for handling PHI in the workplace.
2.2 Identify EHR/EMR access roles and responsibilities.
2.3 Apply proper communication methods in the workplace.
2.4 Identify organizational structures and different methods of operation.
2.5 Given a scenario, execute daily activities while following a code of conduct.
3.0 IT Operations
3.1 Identify commonly used IT terms and technologies.
3.2 Demonstrate the ability to setup a basic PC workstation within an EHR/EMR environment.
3.3 Given a scenario, troubleshoot and solve common PC problems.
3.4 Install and configure hardware drivers and devices.
3.5 Compare and contrast basic client networks and tools.
3.6 Setup basic network devices and apply basic configuration settings.
3.7 Given a scenario, troubleshoot and solve common network problems.
3.8 Explain the features of different backup configurations and the associated maintenance practices.
3.9 Classify different server types, environments, features, and limitations.
3.10 Compare and contrast EHR/EMR technologies and how each is implemented.
4.0 Medical Business Operations
4.1 Identify commonly used medical terms and devices.
4.2 Explain aspects of a typical clinical environment.
4.3 Identify and label different components of medical interfaces.
4.4 Determine common interface problems and escalate when necessary.
4.5 Explain the basics of document imaging.
4.6 Given a scenario, determine common clinical software problems.
4.7 Describe change control best practices and its system-wide effects.
5.1 Explain physical security controls.
5.2 Summarize the different encryption types and when each is used.
5.3 Apply best practices when creating and communicating passwords.
5.5 Identify different remote access methods and security controls.
5.6 Recognize wireless security protocols and best practices.
5.7 Implement best practices in secure disposal of electronic or physical PHI.
5.8 Implement backup procedures based on disaster recovery policies.
5.9 Identify common security risks and their prevention methods.