Essentials for Cisco CCENT Certification

ZNET- 003  Essentials for Cisco CCENT (100-101) Certification (40-hours)
Fee: $1,195 includes all textbooks, Fully functional network simulator, and on-line practice exams
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Course Description

Cisco Certified Entry Networking Technician (CCENT) validates the ability to install, operate and troubleshoot a small enterprise branch network, including basic network security. With a CCENT, a network professional demonstrates the skills required for entry-level network support positions - the starting point for many successful careers in networking. The curriculum covers networking fundamentals, WAN technologies, basic security and wireless concepts, routing and switching fundamentals, and configuring simple networks. CCENT is the first step toward achieving CCNA, which covers medium-size enterprise branch networks with more complex connections.

 This course is combination of instructor-led lectures and hands-on labs completed at home or work.   The topics covered include: Switching, VLANs, Routing, IPv4, IPv6, NAT technology, Wireless fundamentals and VPNs. For a more complete breakdown of the content of the course please review the objectives listed below on this page.

This course has been designed as a blended educational experience.  Students will complete the numerous step-by-step labs provided to them by the instructor at home or work with the fully-functional Network Simulator, bundled with the course materials   The course will consist of about 30 hours of lectures with about 10 hours of lab time set aside at the end of each class for students to receive help and guidance on any issues they might be having with their labs.  Students will also receive computerized practice exams and study guides to help prepare for Cisco Certification


  •  Network+ Certification or equivalent knowledge is strongly suggested

Essentials for CompTIA Network+ Certification
Networking Fundamentals Certification
Prerequisite Knowledge for Cisco, Microsoft, Wireless Certifications

Course Material

  • Each student will receive a collection of books, practice exams, and a robust Network simulator

    • Todd Lammle's CCNA Study Guide, published by Sybex.

    • Todd Lammle's CCNA IOS Command Survival Guide, published by Sybex

    •  CCNA™ Virtual Lite Network Visualizer®  to help prepare for the exams.)

    • Measure-Up Practice Exam

    • Additional practice exams and study material


Jim Beane
Director of Program Development and Professional Services
Workforce Training
Springfield Technical Community College
Phone: (413) 755-4506

Cisco Certified CCENT, CCNA, CCDA
CompTIA Certified A+, Network+, i-Net+, e-Biz+, Server+
Microsoft Certified MCDST, MCP, MCTS, MTA (OS, Server, Networking)
Certified Internet Webmaster (CIW) Professional/Instructor
IBM Certified Professional (iSeries 400)
Certified Wireless Technology Specialist (CWTS)

If you have any questions about the course content, please feel free to contact Jim.

Suggested Enrollment Process

To Enroll Online:

  1.  Click: ‘On Line Registration’ on the left side of this webpage.

  2. Click on Search and Register for Workforce Training Classes

  3. Type in ‘Cisco’ and hit 'Submit"

  4. Carefully click the SELECT box for the course that you want to take (ZNET-003). There may be several choices so make sure you select the right course and dates

  5. Enter in your credit card information. Your receipt will be immediately emailed to you. It should have the Building and Classroom for the course.

    • If it does not, check with our office at 755 4225 a few weeks prior to the class to confirm the room numbers.

To Enroll in Person:

Go to STCC Building 16, Room 146 to register for the course or call 755 4225

Objectives for CCENT 100-101 Exam

The following topics are general guidelines for the content likely to be included on the Interconnecting Cisco Networking Devices Part 1 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Operation of IP Data Networks

  • Recognize the purpose and functions of various network devices such as Routers, Switches, Bridges and Hub

  • Select the components required to meet a given network specification.

    • Identify common applications and their impact on the network

  • Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models.

  • Predict the data flow between two hosts across a network.

  • Identify the appropriate media, cables, ports, and connectors to connect Cisco network devices to other network devices and hosts in a LAN

LAN Switching Technologies

  • Determine the technology and media access control method for Ethernet networks

  • Identify basic switching concepts and the operation of Cisco switches.

    • Collision Domains

    • Broadcast Domains

    • Types of switching

    • CAM Table

  • Configure and verify initial switch configuration including remote access management.

    • Cisco IOS commands to perform basic switch setup

  • Verify network status and switch operation using basic utilities such as ping, telnet and ssh.

  • Describe how VLANs create logically separate networks and the need for routing between them.

    • Explain network segmentation and basic traffic management concepts

  • Configure and verify VLANs

  • Configure and verify trunking on Cisco switches

    • DTP

    • Auto negotiation

IP addressing (IPv4 / IPv6)

  • Describe the operation and necessity of using private and public IP addresses for IPv4 addressing

  • Identify the appropriate IPv6 addressing scheme to satisfy addressing requirements in a LAN/WAN environment.

  • Identify the appropriate IPv4 addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment.

  • Describe the technological requirements for running IPv6 in conjunction with IPv4 such as dual stack

  • Describe IPv6 addresses

    • Global unicast

    • Multicast

    • Link local

    • Unique local 

    • eui 64

    • autoconfiguration

IP Routing Technologies

  • Describe basic routing concepts

    • CEF

    • Packet forwarding

    • Router lookup process

  • Configure and verify utilizing the CLI to set basic Router configuration

    • Cisco IOS commands to perform basic router setup

  • Configure and verify operation status of an Ethernet interface

  • Verify router configuration and network connectivity

    • Cisco IOS commands to review basic router information and network connectivity

  • Configure and verify routing configuration for a static or default route given specific routing requirements

  • Differentiate methods of routing and routing protocols

    • Static vs. Dynamic

    • Link state vs. Distance Vector

    • next hop

    • ip routing table

    • Passive interfaces

  • Configure and verify OSPF (single area)

    • Benefit of single area

    • Configure OSPF v2

    • Configure OSPF v3

    • Router ID

    • Passive interface

  • Configure and verify interVLAN routing (Router on a stick)

    • sub interfaces

    • upstream routing

    • encapsulation

  • Configure SVI interfaces

IP Services

  • Configure and verify DHCP (IOS Router)

    • configuring router interfaces to use DHCP

    • DHCP options

    • excluded addresses

    • lease time

  • Describe the types, features, and applications of ACLs

    • Standard

      • Sequence numbers

      • Editing

    • Extended

    • Named

    • Numbered

    • Log option

  • Configure and verify ACLs in a network environment

    • Named

    • Numbered

    • Log option

  • Identify the basic operation of NAT

    • Purpose

    • Pool

    • Static

    • 1 to 1 (Dynamic)

    • Overloading

    • Source addressing

    • One way NAT

  • Configure and verify NAT for given network requirements

  • Configure and verify NTP as a client

Network Device Security

  • Configure and verify network device security features such as:

    • Device password security

    • Enable secret vs enable

    • Transport

    • Disable telnet

    • SSH

    • VTYs

    • Physical security

    • Service password

    • Describe external authentication methods

  • Configure and verify Switch Port Security features such as:

    • Sticky MAC

    • MAC address limitation

    • Static / dynamic

    • Violation modes

      • Err disable

      • Shutdown

      • Protect restrict

    • Shutdown unused ports

    • Err disable recovery

    • Assign unused ports to an unused VLAN

    • Setting native VLAN to other than VLAN 1

  • Configure and verify ACLs to filter network traffic

  • Configure and verify an ACLs to limit telnet and SSH access to the router


  • Troubleshoot and correct common problems associated with IP addressing and host configurations.

  • Troubleshoot and Resolve VLAN problems

    • identify that VLANs are configured

    • port membership correct

    • IP address configured

  • Troubleshoot and Resolve trunking problems on Cisco switches

    • correct trunk states

    • correct encapsulation configured

    • correct vlans allowed

    • Troubleshoot and Resolve ACL issues

      • Statistics

      • Permitted networks

      • Direction

      • Interface

  • Troubleshoot and Resolve Layer 1 problems

    • Framing

    • CRC

    • Runts

    • Giants

    • Dropped packets

    • Late collision

    • Input / Output errors

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