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Microsoft MTA Windows 10 Certification

Microsoft Technology Associate LogoWITS-005 Microsoft MTA Windows 10 Certification (28 hours)
Fee: $839 Includes textbook, materials, and practice exams


For more Information, please contact:

Workforce Development Office
Building 27, 1st Floor


SectionDate & Time

Mondays and Wednesdays, 5:00 p.m. - 9:00 p.m.

  • January 22, 27, 29
  • February 3, 5, 10, 12


Course Description

The Microsoft Technology Associate (MTA) is Microsoft’s newest suite of technology certification exams that validate fundamental knowledge needed to begin building a career using Microsoft technologies. This course prepares students for the Windows 10 essentials exam (98-349).

This program:

  • Is targeted primarily for entry level technicians such as college students
  • Provides an appropriate entry point to a future career in Information Technology (IT)
  • Assumes some hands-on experience or training but does not assume on-the-job experience


Candidates for this course should have:

  • A working knowledge of fundamental Windows Operating System concepts
  • Basic Keyboarding and Mouse Skill

Exam Objectives

MTA Exam 98-349 (updated 2/16/2018)

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam.

The information after “This objective may include but is not limited to” is intended to further define or scope the objective by describing the types of skills and topics that may be tested for the objective. However, it is not an exhaustive list of skills and topics that could be included on the exam for a given skill area. You may be tested on other skills and topics related to the objective that are not explicitly listed here

1. Understanding Operating System Configurations (15-20%)

  • Configure Control Panel options
    • Configure administrative tools, configure accessibility options, configure power settings, configure File Explorer settings
  • Configure desktop settings
    • Configure profiles, display settings, and shortcuts; configure and customize Start Menu; configure Task Bar settings; configure toolbars; configure notifications
  • Configure native applications and tools
    • Configure Microsoft Edge, configure Cortana, configure Hyper-V, configure settings using MSCONFIG, configure processes and applications using Task Manager, configure computer management
  • Configure mobility settings
    • Configure Sync Center, Windows Mobility Center, and Remote Desktop
  • Configure and use management tools
    • Configure MMC, configure the Windows PowerShell console and Windows PowerShell ISE

2. Installing and Upgrading Client Systems (15-20%)

  • Identify Windows operating system editions
    • Identify hardware and compatibility requirements, determine appropriate editions per device type
  • Identify upgrade paths
    • Identify upgrade paths from previous Windows versions, identify application compatibility
  • Understand installation types
    • Perform a clean install, upgrade via Windows Update, migrate from previous Windows versions, perform removable media installation, perform network installation
  • Understand operating system architecture
    • Understand kernel mode; understand user mode; understand memory, IRQs, drivers, CPUs, and UI; understand 32-bit versus 64-bit architecture

3. Managing Applications (15-20%)

  • Configure applications
    • Understand local versus network applications, configure desktop applications, configure app startup options, configure Windows features, configure Windows SmartScreen, configure application removal, configure Windows Store apps
  • Configure user account control (UAC)
    • Understand standard user versus administrative user, understand types of UAC prompts and levels
  • Configure antivirus settings
    • Configure Windows Defender and the Malicious Software Removal tool
  • Understand services
    • Understand service start-up types, service accounts, and service dependencies

4. Managing Files and Folders

  • Understand file systems
    • Understand FAT32, NTFS, and ReFS
  • Understand file and print sharing
    • Configure File System permissions, configure Share Permissions, configure HomeGroup settings, configure print drivers, configure effective permissions, create shares, create mapped drives
  • Understand encryption
    • Understand BitLocker and Encrypting File Systems (EFS)
  • Understand libraries
    • Understand offline files, configure libraries, add multiple local locations to a library, add networked locations

5. Managing Devices (15-20%)

  • Connect devices
    • Connect, enable, and disable plug-and-play and Bluetooth devices; connect and disconnect printers; install third-party software for devices; install device drivers
  • Understand storage
    • Understand disk types, security (encryption), storage device types (eSATA, USB, IEEE 1394, iSCSI, InfiniBand), and storage drive types (basic, primary, extended, logical, dynamic disk, VHDs); configure OneDrive use; optimize drives
  • Understand printing devices
    • Understand local printers, network printers, print queues, print-to-file, and Internet printing
  • Understand system devices
    • Understand video, audio, and infrared input devices; understand Device Manager

6. Understanding Operating System Maintenance (15-20%)

  • Understand backup and recovery methods
    • Configure System Restore; configure a recovery drive; configure recovery boot options, such as Last Known Good, and various Safe Mode options; recover files from OneDrive
  • Understand maintenance tools
    • Understand Disk Defragmenter, Disk Cleanup, Task Scheduler, and System Information
  • Configure updates
    • Configure Windows Update options; implement Insider Preview, Current Branch, and Current Branch for Business scenarios; manage update history; roll back updates

Suggested Enrollment Process

To Enroll Online:
  • Click: Online Registration
  • Click on Search and Register for Workforce Training Classes
  • Type in ‘MTA” and hit 'Submit"
  • Carefully click the SELECT box for the course that you want to take. There may be several choices so make sure you select the right course and dates.
  • Enter in your credit card information. Your receipt will be immediately emailed to you. It should have the Building and Classroom for the course. If it does not, check with our office at 413-755-4225 a few weeks prior to the class to confirm the room numbers.
To Enroll in Person:
  • Go to STCC Building 27, 1st Floor to register for the course or call 413-755 4225

Refund Policy

Withdraw prior to the start of class* - 100% Refund
No Refunds will be given once class begins

* Please note that special refund policies apply to some courses. The cost of non-returnable items will not be refunded.

In the absence of a written third party contractual agreement stating otherwise, all refunds will be issued to the student. Credit card payments will be refunded directly to the credit card if processed within thirty days of the payment.

Course Cancellation Policy

The Workforce Training office reserves the right to cancel any course that does not meet minimum enrollment requirements.

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