PC/Network Technician Certification

ZAPL-007 PC/Network Technician Certification - (160 hours)
CompTIA A+, Microsoft MTA Networking, and CWTS Wireless Certifications
Fee: $3,175 includes all materials, textbooks, toolkit, and practice exams

Discounted Exam Vouchers: (Not included with course fee)
CompTIA A+ 901 Exam - $139
CompTIA A+ 902 Exam - $139
CWTS PW0-071 Exam - $150
Microsoft MTA Networking Fundamentals Exam

A+ Fall 2017 Schedule   October 2017 - February 2018

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For more Information, please call the Workforce Training Office (413) 755-4225 or email workforcetraining@stcc.edu

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Program Description

A+ Program and Schedule (Printer Friendly)

The PC/Network Technician Program at STCC involves 164 hours of hands-on instruction to prepare for the CompTIA A+ Service Technician, Certified Wireless Technology Specialist (CWTS), and MTA Cloud Fundamentals Certifications. The course material goes well beyond the scope of the certification exams and focuses on preparing the student to be successful as a PC/Network technician. The program covers all the material necessary to pass the CompTIA A+, CWTS and the Microsoft Technology (MTA) Cloud Fundamentals Certifications.

Each student receives an extensive reference library and a PC tool kit to keep. The classes are held on weeknights and Saturdays. An updated schedule of specific dates, classrooms and labs is maintained on STCC Workforce Training website. The program is taught by professional instructors with thousands of hours of teaching experience who are CompTIA, Cisco, IBM, CWNP, CIW, and Microsoft Certified. STCC has been offering A+ training since 1997 and has an 90-95% pass rate for students taking the A+ exams.

This is an intensive hands-on program designed to prepare candidates to take the CompTIA A+ Required Exams: CompTIA A+ 901 and 902 exams, Microsoft MTA Networking Fundamentals Exam, and the CWNP Certified Wireless Technology Specialist CWTS Exam.


  • None
  • Students need to have the desire to learn the material and continue learning after the course is completed
  • Basic Keyboarding and Mouse Skills are a plus
Comptia APlus Logo Microsoft Technology Associate Logo 

Certification Exams

CompTIA A+ Certification (Two Exams)

  • CompTIA A+ 220-901 Exam and
  • CompTIA A+ 220-902 Exam

Microsoft MTA Networking Fundamentals (One Exam)

  • MTA Networking Fundamentals Exam 98-366

CWNP Certified Wireless Technology Specialist (CWTS)

  • Exam PW0-071 CWTS Certification Exam

Course Module Descriptions

Modules denoted by an * are available as standalone programs.

Computer Hardware and Operating Systems Fundamentals (20 hours)

This introductory module covers the fundamentals of PC hardware, and operating systems. The following topics are covered: PC hardware, booting the computer, hard disk management, drives, subdirectories (folders), structures, file management, batch files, executing programs, memory management (16-bit/32-bit and 64-bit Operating Systems).

Microsoft Technology Associate LogoMicrosoft MTA Networking Fundamentals (28 hours) *

This Module will prepare the student for the Microsoft Technology Associate Certification in Networking Fundamentals. This program explores Foundational concepts and skills associated with computer networking. Topics include basics of local area networking and wide area networks, the OSI Model, wired and wireless networks, Switches, Routers, VLANs, Transmission Control Protocol/ Internet Protocol (TCP/IP), and network security. Students will be prepared to take and pass the Microsoft MTA Networking Fundamentals Certification.

TCP/IP Networking Essentials (8 hours) *

This module will explore the TCP/IP protocol suite through an understanding of how the OSI model works. We will explore the interaction of network communications as it relates to the different layers of the model. In covering the TCP/IP suite we will discuss client IP configurations including: IP Addresses, Subnet Masks, Default Gateways, DNS servers and how DHCP is used to dynamically supply these settings. Students will also learn how DNS works in resolving Domain names to IP addresses, and how Website URL’s and IP addresses are linked in the global DNS directory system. Student’s will also learn how to dissect an IP address and subnet mask to quickly determine the host device's Network address, Broadcast address, and the valid range of addresses in its network. With this knowledge, we will explore how to troubleshoot IP networks configured into organizational VLANs.

Essentials for CWTS Wireless Certification (24 hours) *

The CWTS™ (Certified Wireless Technology Specialist) Certification is the latest certification from the CWNP Program. CWTS is an entry-level enterprise WLAN certification, and is the first high-stakes certification geared specifically towards both WLAN sales and support staff for the Enterprise WLAN industry. The CWTS Certification verifies sales and support staffs are specialists in WLAN technology and have all the fundamental knowledge, tools and terminology necessary to be successful in the exciting and rapidly growing Enterprise WLAN industry.

CWTS was created in response to a strong market demand for professionals who are required to be proficient in a variety of basic wireless technologies. The vast numbers of system and network administrators whose responsibilities now include some work with wireless as well as wired networks require basic familiarity with terms, concepts, tools, and technologies. Topics in this module include: Wi-Fi Technology, IEEE & WiFI Standards, Hardware and Software, Radio Frequency (RF) Fundamentals, Site Surveying and Installation, Application, Support, and Troubleshooting.

Comptia APlus LogoCompTIA A+ PC/Network Technologies (40 hours)

This module is designed to prepare students for the CompTIA A+ (900 series) exams by introducing the students to basic computer hardware components and the proper handling of equipment while installing, upgrading, diagnosing, and repairing both PC hardware and software configurations. Students will use a selection of tools to complete instructor-guided labs to learn the proper techniques. Some of the topics covered include: CPUs, I/O bus architectures, memory, interfaces, ports, hardware and software interrupts, and common troubleshooting procedures. Students will learn how disassemble and reassemble PC Hardware, as well as install new components such as Hard Drives, RAM, Sound Cards, and assorted other components. Students will learn to utilize the Internet to gather the latest information and Device Drivers. Extensive hands-on, instructor-led labs utilizing some of the latest technology will be presented to demonstrate and teach the proper techniques in computer maintenance and advanced troubleshooting.

CompTIA A+ Operating System Certification Prep (20 hours)

This module is designed to cover those CompTIA Certification Operating System topics which include Windows 7, Windows 8, and Windows 10 material. The focus will be on how these operating systems are configured for the desktop as well as clients in a Network.

Introduction to VMWare Environments & LINUX (12 hours)

This module will introduce the student to the world of UNIX/Linux which is gaining in popularity in the area on E-Commerce and web hosting. Students will learn to install and navigate through Linux to become familiar with its look and feel. CompTIA does not presently test on any UNIX/Linux objectives, but it is important that students who complete our program have at least a minimal exposure to this OS environment.

Certification Review Sessions (8 hours)

Students will have ample time to review and practice for the certification exams with the instructor available and leading very comprehensive review sessions prepared to help students pass their certification exams.


James Beane
Program Developer and Lead Instructor

Director of Program Development and Professional Services
Workforce Training
Springfield Technical Community College
Phone: (413) 755-4506
Email: beane@stcc.edu

Industry Certifications
Cisco Certified CCENT, CCNA, CCDA
CompTIA Certified A+, Network+, i-Net+, e-Biz+, Server+
Microsoft Certified MCDST, MCP, MTA (OS, Networking, Server)
Certified Internet Webmaster (CIW) Professional/Instructor
IBM Certified Professional iSeries 400
Certified Wireless Technology Specialist (CWTS)

Brian Candido
Department Chair for Computer Information Systems (CIT)

School of Business and IT
Springfield technical Community College

Registration and Fee Information

If you have any questions about costs, registration,
please contact the STCC Workforce Training office at (413) 755-4502.

  • If you have any questions about the course content please feel free to contact Jim Beane @ (413) 755-4506 or email beane@stcc.edu
  • This is an all-inclusive fee and includes all required textbooks, practice exams, and tool kit.
  • The test vouchers for the four required exams for certification; two CompTIA exams, one Microsoft MTA Networking Fundamentals exam, and the CWTS Wireless may be purchased at the completion of each module.
    • Discounted CompTIA Vouchers are available through the college
    • CWTS and Microsoft Vouchers are purchased from their websites (The Instructor will cover this in class)
  • The fee for this program is $3,175
  • Early application is strongly recommended since this course usually fills up early.

Refund Schedule: 100% of program fee, less a $50 administrative charge, for withdrawal completed at least one week prior to Kick-off Class Date. No refund is available after that date.

Springfield Technical Community College
Workforce Training Center
PC/Network Technician Certification Program
Evening Program
CompTIA A+, MTA Networking, & CWTS Wireless Certifications
October 2017 – February 2018
All Classes meet Mondays & Wednesdays (unless noted)
 DatesTime/LocationTotal hours
Open House
Visit with the Developer
September 7th 5:00pm, 2/411  
Introduction to Operating Systems and Hardware Oct. 16, 18, 23, 25 and
Oct 21, Saturday
5:00 - 9:00 p.m. (2/410)
8:00am – 12:00pm
Microsoft MTA
Networking Fundamentals
Oct 30, Nov 1, 6, 8, 13, 15 and
Nov 4th, Saturday
5:00 - 9:00 p.m. (2/411)
8:00am – 12:00pm
TCP/IP Nov. 18, Saturday
Nov. 20
8:00am – 12:00pm. (2/411)
5:00 - 9:00 pm
CWTS Wireless Certification Nov. 27, 29, Dec 4, 6, 11, and
Nov. 9, Saturday
5:00 - 9:00 p.m. (2/411)
8:00am – 12:00pm
CompTIA A+
PC/Networking Tech
December 13, 18, 20, Jan. 2, 17, 22, 24, 29, 31 and Jan 27, Saturday 5:00 - 9:00 p.m. (2/411)
8:00am – 12:00pm
Christmas Break December 22 – January 1    
VMWare and Unix January 3, 8, 10 5:00 - 9:00 p.m. (2/411) 12
A+ Windows Topics Feb. 3, 10,
Feb. 5, 7, 12
8:00am – 12:00pm
5:00 - 9:00 p.m. (2/411)
CompTIA A+ Review Feb. 14, 15 (TH) 5:00 - 9:00 p.m. (2/411) 8
Certification Exams
  • 2 CompTIA A+ Certification Exams
  • 1 CWTS Wireless Certification Exam
  • 1 MTA Networking Certification Exam


Suggested Enrollment Process

To Enroll Online:

  • Click: On Line Registration
  • Click on Search and Register for Workforce Training Classes
  • Type in ‘pc' and hit 'Submit"
  • Carefully click the SELECT box for the course that you want to take (zapl-007). There may be several choices so make sure you select the right course and dates.
  • Enter in your credit card information. Your receipt will be immediately emailed to you. It should have the Building and Classroom for the course.
  • If it does not, check with our office at 413-755-4225 a few weeks prior to the class to confirm the room numbers.

To Enroll in Person:

Go to STCC Building 16, Room 146 to register for the course or call 413-755 4225