Student Information

Health and Safety Protocols

For a comprehensive list of all prevention strategies, scenarios, and guidelines please see the Health and Safety Protocols page.

COVID-19 Vaccination Requirement

All students taking courses with an in-person component and/or students who intend to be on campus for any reason will be required to submit documentation of COVID-19 vaccination by January 2022. This vaccine requirement is aimed at ensuring the safest learning and working environment possible for all members of the STCC community. You can find a COVID-19 vaccination clinic near you with the Vaccine Finder.

We are now accepting documentation of COVID-19 vaccination inoculation for students. Please see the Student Vaccination Requirement page for directions on how to submit documentation and additional information.

Students Assigned To Clinical Sites

Allied Health and Workforce Development Students working/assigned to Clinical Sites 

Many of the College’s allied health, nursing, and some Workforce Development programs require a clinical internship, externship, or apprenticeship experience as part of the program’s course of study. Our clinical and practicum site partners have informed the College that they are requiring students who participate in these clinical sites to be fully vaccinated for COVID-19.  Since our clinical and practicum site partners have the autonomy to set their own requirements and exemption policies, students who do not become fully vaccinated before the start of the Fall 2021 semester including those that intend to request a religious or medical exemption, may not be eligible for placement. For questions regarding submitting vaccine records or the exemption forms, contact the Health and Wellness Center at ChatNow, Phone (413) 755-4230, or email or Maryellen Baker, Director of Health Compliance (413) 755-4723

Mask Policy

The mandatory wearing of masks indoors was reinstated on August 2nd, 2021, for both vaccinated and unvaccinated individuals in light of news reports that the COVID Delta variant resulted in a spike of new COVID cases. This coincides with the Centers for Disease Control (CDC) guidelines and criteria listed in an Advisory by the MA Department of Public Health issued on July 30, 2021, Updated Face Coverings Guidance.

In accordance with the City of Springfield mask mandate, masks must also be worn outdoors if six feet of social distancing cannot be maintained. The order applies to student-athletes practicing and playing games on campus. Masks may be removed for eating and drinking.

As members of the STCC community, compliance with campus safety protocols is expected and will be monitored by human resources, supervisors, and each other. Unless there is a documented medical reason why they cannot do so, all students must wear masks while indoors on campus. Masks must also be worn outdoors if six feet of social distancing cannot be maintained. Refusal to comply with this requirement will be addressed. Students refusing to comply will be referred to the Vice President of Student Affairs and subject to disciplinary action according to the STCC Student Code of Conduct.

This applies equally to vaccinated and unvaccinated individuals. Individuals are expected to observe and follow the messages on the signs displayed throughout campus and encouraged to get tested if they have COVID symptoms or have been exposed to a positive case.

Academic Resources & Supportive Services

For a list of campus offices and academic success and student support services please see the Student Support Quick Links page.


Students must register their cars through the parking portal for virtual permits. Students can apply for parking permits and bus passes as well as manage their parking account on the Parking Portal. The College uses a license plate reader system with cameras for parking services.

  • All day and evening students must register their license plates.
  • All day and evening students must park in Lots 1 & 2 with Lot 3 as an overflow lot.
  • Students may park on campus after 3:00 p.m.

Note: Shuttle Service will not be available due to COVID restrictions

COVID-19 Financial Aid

Students may use an emergency grant to pay for any component of his/her cost of attendance, including an outstanding account balance and/or tuition and fees, as well as for emergency costs that arise due to coronavirus, such as food, housing, health care (including mental health care) or child care.


Student Technology Needs

The majority of student requests are for password resets and account unlocks after being away from the college for a period of time. The Help Desk in the Ira H. Rubenzahl Student Learning Commons (B19) will only be staffed during limited times throughout the semester according to posted hours. For immediate service, contact the help desk in the following ways:

  • Go to (this website), click the ChatNow icon in the bottom right corner, and select IT Helpdesk
  • Go to (this website), click the eTools menu, and choose STCC Account/Getting Started instructions
  • Call 413-755-4016 for the IT Help Desk
  • Scan the QR Code from any Help Desk poster to enter a ticket

Technology Support/Computer Loaners

Information Technology/Academic Technology

There is a wealth of technical information available online to assist users with remote technologies and learning systems. Most information is posted on the (this website). Go to, click the eTools menu, and choose Tech Tutorials.

Chromebook and WiFi hotspot loaners

Fall 2021, the library will continue to loan Chromebooks and WiFi Hotspots to students in need. The procedure for reservations remains the same. If a student is in need of a Chromebook and/or WiFi Hotspot for the Fall 2021 semester, please have them fill out the reservation form. After the form is completed, library staff will verify enrollment and contact the student with information about picking up a device.

If you know a student who already has the device(s) they need for the fall semester, please have them fill out the reservation form, and when prompted, indicate that they are requesting a renewal. Library staff will verify enrollment and notify the student of their renewal status.

If a student is already on campus, they can come to the library to fill out the reservation form and learn more. For more information about these devices and our Tech2Go program, please visit the Library Tech2Go: Chromebook FAQ.