Student Information

COVID-19 Financial Aid

STCC has received Higher Education Emergency Relief Funds (HEERF) through the Department of Education to serve students and ensure learning continues during the COVID-19 pandemic. Apply for funding.

Health and Safety Protocols

For a comprehensive list of all prevention strategies, scenarios, and guidelines please see the Health and Safety Protocols page.

COVID-19 Vaccination Requirement

All students taking courses with an in-person component and/or students who intend to be on campus for any reason will be required to submit documentation of COVID-19 vaccination by January 2022. This vaccine requirement is aimed at ensuring the safest learning and working environment possible for all members of the STCC community. You can find a COVID-19 vaccination clinic near you with the Vaccine Finder.

We are now accepting documentation of COVID-19 vaccination inoculation for students. Please see the Student Vaccination Requirement page for directions on how to submit documentation and additional information.

Students Participating in Fieldwork

Many of the College’s allied health, nursing, and some Workforce Development programs require fieldwork (a clinical affiliation, internship, externship, practicum, or field placement) as part of the program’s course of study. Our practice partners have the autonomy to set their own requirements and exemption policies to which our students must comply as a condition for placement. A College-approved reasonable accommodation request does NOT mean that a particular fieldwork site will be accepting of it. While the College will put forth a reasonable effort to find a fieldwork placement accepting an unvaccinated student, it is without guarantee. For additional information please see the Student Vaccination Requirement page.

Mask Policy

Effective Thursday, May 19th, 2022, STCC will no longer require masks indoors on campus.

  • Although we will have dropped an indoor mask requirement, anyone is welcome to voluntarily wear a mask, and your choice will be respected.
  • As a reminder, the STCC vaccination policy remains in effect, and those with accommodations are asked to faithfully comply with all parameters of that accommodation.

Wearing face coverings on campus is a key component of a multilayered prevention strategy that all members of the STCC community are required to practice. Along with handwashing, covering coughs and sneezes, staying home when sick, and regularly sanitizing personal study and office spaces, face coverings are shown to substantially decrease the transmission of the virus. The mandatory wearing of masks indoors is required for both vaccinated and unvaccinated individuals. Masks must also be worn outdoors if six feet of social distancing cannot be maintained.

Recommended face coverings can be medical or non-medical grade and must fully cover both the nose and the mouth.

Academic Resources & Supportive Services

For a list of campus offices and academic success and student support services please see the Student Support Quick Links page.


Students must register their cars through the parking portal for virtual permits. Students can apply for parking permits and bus passes as well as manage their parking account on the Parking Portal. The College uses a license plate reader system with cameras for parking services.

  • All day and evening students must register their license plates.
  • All day and evening students must park in Lots 1 & 2 with Lot 3 as an overflow lot.
  • Students may park on campus after 3:00 p.m.

Note: Shuttle Service will not be available due to COVID restrictions


Student Technology Needs

The majority of student requests are for password resets and account unlocks after being away from the college for a period of time. The Help Desk in the Ira H. Rubenzahl Student Learning Commons (B19) will only be staffed during limited times throughout the semester according to posted hours. For immediate service, contact the help desk in the following ways:

  • Go to (this website), click the ChatNow icon in the bottom right corner, and select IT Helpdesk
  • Go to (this website), click the eTools menu, and choose STCC Account/Getting Started instructions
  • Call 413-755-4016 for the IT Help Desk
  • Scan the QR Code from any Help Desk poster to enter a ticket

Technology Support/Computer Loaners

Information Technology/Academic Technology

There is a wealth of technical information available online to assist users with remote technologies and learning systems. Most information is posted on the (this website). Go to, click the eTools menu, and choose Tech Tutorials.

Chromebook and WiFi hotspot loaners

Fall 2021, the library will continue to loan Chromebooks and WiFi Hotspots to students in need. The procedure for reservations remains the same. If a student is in need of a Chromebook and/or WiFi Hotspot for the Fall 2021 semester, please have them fill out the reservation form. After the form is completed, library staff will verify enrollment and contact the student with information about picking up a device.

If you know a student who already has the device(s) they need for the fall semester, please have them fill out the reservation form, and when prompted, indicate that they are requesting a renewal. Library staff will verify enrollment and notify the student of their renewal status.

If a student is already on campus, they can come to the library to fill out the reservation form and learn more. For more information about these devices and our Tech2Go program, please visit the Library Tech2Go: Chromebook FAQ.