Getting Started with Your STCC Account

A few days after you are accepted into STCC, new student will receive an email (sent to the email address you used in the STCC application).  This email will contain your STCC Account, Username, and Password. The email will come from usersupport@stcc.edu with the subject line "STCC Account Login Information-IMPORTANT!".

New account login credentials are sent through Virtru encrypted email to your personal email account on file. If you did not receive an email or need your password reset, please contact the IT Helpdesk at 413-755 4016 or come to building 27, room 143 for assistance.

Please Note: If you do not have a personal email address on file or your email has changed, you MUST contact the Registrar's Office to update your information. The Help Desk cannot change or add personal information to your student record.

Password rules:

• Passwords must contain a minimum of 8 characters.
• Passwords cannot contain portions of the account name or full name that exceeds two consecutive characters.
• Passwords must contain characters from three of the following four categories:
  • One uppercase character (A through Z)
  • One lowercase character (a through z)
  • A number (0 through 9)
  • A special character (example, !, $, #, %)
• You cannot reuse the last 10 passwords.

Password Manager gives you the power to change your STCC Account password anytime. Please enroll in Password Manager and change your password prior to the start of classes.

• Enroll in Password Manager
• Directions Using Password Manager

STCC provides students taking credit courses with a Gmail account. This is should be used to communicate with offices and faculty. If you have a personal Gmail account, please log out before accessing the STCC Email account.

Check your STCC Email regularly for important communications.

1. Navigate to the Gmail Login.
2. Sign out of other open Gmail accounts before you continue. Google security has changed with our new Single Sign on (SSO). To sign into two Gmail accounts you need to be in different browsers or in a private browser.
3. Enter your full STCC Email address (including "@student.stcc.edu") into the "Email or phone" field.
4. Click the "Next" button.
   
5. If the STCC Account sign-in appears, enter your STCC Account Username and Password (not your STCC Email address). You are directed to your email.
   

Keep your personal email updated in ARIES.  

1. Navigate to ARIES.
2. Click the User Options icon in the left sidebar. Options appear.
   
3. Click "User Profile". The User Profile page appears.
   
4. Click "+ Add New Email". A window appears.
   
5. Enter your personal email in the "Email Address" field. Do not enter your STCC Gmail address or an email address that might expire.
6. Click "Add Email". A success message appears reading "Successfully Updated User Profile". Your personal email is added to your STCC Account.
   
7. Update address if missing or incorrect.
8. Add a personal phone number if missing or incorrect.

Blackboard is the application used to participate in class remotely. Content such as submitting class assignments, completing timed online tests/quizzes, as well as communicating through discussion boards can be found in Blackboard. Faculty post syllabi and other course documents to Blackboard.

Please note, courses in Blackboard may not be available until your first day of class.

Make sure to access your Blackboard classes within the first few days of the semester for attendance verification.

Logging In

To log in to Blackboard, select “Sign in with third-party account” > "STCC Account Login".

Contact

For more help using Blackboard please contact the STCC Blackboard support team using the contact information below.

Chat Now! 
413-755-4345
online@stcc.edu

Online Learning Orientation

STCC offers a Zoom instructor-led Online Learning Orientation at the beginning of each semester. Attending one of the orientation sessions is optional, but highly recommended for students new to taking online courses or using the Blackboard Learning Management System (LMS). Please see the Blackboard Student Orientation page for more details.

Blackboard Orientation Course

You are automatically enrolled in a free orientation course each semester about how to use Blackboard. This course can be found in your course list as COL-001.

The Blackboard Orientation Course contains information regarding Online Learning including Tips for Online Success, Netiquette, Blackboard navigation, Blackboard tools like email, assignments, discussion boards, tests and exams, how to get Blackboard support, technical requirements for your computer or device. and many other topics.

Contact

For more help using Blackboard please contact the STCC Blackboard support team using the contact information below.

Chat Now! 
413-755-4345
online@stcc.edu

All of the STCC Account systems below can be accessed with your STCC Account username and password. You will need to access and use all of these systems while at STCC.

ARIES

ARIES is the system you used to add a personal email address to your account in step #4. It is used to access school records such as grades and course registration. The ARIES student planning system allows students to plan and track their course of study, as well as financial aid and billing. ARIES replaces WebAdvisor functions at STCC. ARIES functions include:

• Search for Courses and Sections 
• Course Registration
• Grades
• Degree Evaluation (which requirements you have completed for your degree and which you still need to fulfill)
• Academic Advising
• Unofficial Transcripts
• Financial Aid
• Student Finance (Make a Payment)
• Tax Information (1098Ts)

STCCNet

The STCCNet portal will give you quick access to many resources from one central location. STCC offices will post documents, resources, and information meant only for current students, faculty, and staff. 

STCC Email

STCC provides students taking credit courses with a Gmail account. This is should be used to communicate with offices and faculty. You accessed your STCC Gmail in step #3. If you have a personal Gmail account, please log out before accessing the STCC Gmail account.

Blackboard

Blackboard is used to participate in class remotely. Content such as submitting class assignments, completing timed online tests/quizzes, as well as communicating through discussion boards can be found in Blackboard. Faculty post syllabi and other course documents to Blackboard. It is the system you used to access your classes in step #5 and the system you attended orientation for in step #6.

When logging into blackboard, select “Sign in with third-party account”.

Please note, Blackboard may not be available until your first day of classes.

eTools

At the top of www.stcc.edu (this website), there is a convenient drop-down shortcut called eTools that links to the systems above as well as other key areas that you will need to access.

Print From Anywhere

With Print From Anywhere, students are able to print to a secure print queue from any computer lab on campus or upload a document from any device anywhere. You can then go to any of the print release stations located on campus, swipe your Ramcard, and select the documents that you want to print. For more information about printing please see the STCCNet Portal Print Management page (STCC Account login required).