Frequently Asked Questions
If you do call for an emergency, be prepared to tell the dispatcher what type of emergency you are reporting, the location of where the emergency assistance is needed, and your name. Typically a dispatcher will ask you to remain on the line to obtain as much pertinent information about the emergency unless it unsafe for you to remain on the line.
You can file a report with the STCC Police by coming into the main police building (Building 11).
The dispatch center is manned 24 hours a day, 7 days a week, all year round. You can also request an officer to respond to a particular location by dialing 4220 on-campus phones, or 755-4220 from cellular phones.
Yes. Please call 413-755-4220 to request an escort.
STCC uses a license plate reader system with cameras for parking services. All day and evening students must register their license plate on Parking Portal. Unregistered plates are subject to ticketing. There will be no on-campus parking prior to 3:00 p.m. for any students. Parking is available in Lots 1 or 2. If a lot is full, you will be directed to the next available lot. All students who have made financial arrangements are eligible for either parking lot registration or a Bus Pass. License plates or bus passes must be re-registered each semester (fall, spring, and summer).
Students can apply for parking permits and bus passes as well as manage their parking account on the Parking Portal.
For more information about parking please see the Parking and Transportation page.
All parking/traffic citations can be returned via mail and paid at Student Financial Services, Ira H. Rubenzahl Student Learning Commons (B19), Room 287. All STCC parking/traffic citations are pre-addressed, envelopes.
You can either download the Parking Ticket Appeal Form or you may come to the STCC Main Police Building 11.
If your vehicle was police towed, you will need to contact the STCC Police at 413-755-4220.
No, the STCC Police are not authorized to perform lock out services.
Yes, the STCC Police manage. Lost & Found items are kept at the Main Police Building 11 for up to 90 days. If the item's ownership can be identified, the STCC Police will attempt to locate the original owner and notify them of the item. Not all items Lost & Found are turned into the STCC Police. Other campus departments will sometimes retain items that are left behind.