Clerical Office Assistant
Office assistants provide administrative and clerical support to ensure the efficient operation of a department or office. Responsibilities include greeting customers, operating standard office equipment, maintaining records, answering and directing telephone calls, and keying correspondence. Students in this program complete courses in office management procedures, word processing, and “soft skills” for career readiness and success. All credits in this program can be transferred into the Professional Office Administrative Assistant (POAA.AS) degree program.
- Estimated Length of Program: 1 year
- Credential Awarded: Certificate in Clerical Office Assistant
STCC accepted me for me and it provided the tools I needed to be where I am today. I cannot say enough about me experiences at STCC and the many wonderful people I encountered and consider to be my friends.Richard A. Serrano, Class of 2018, Baystate Medical Center
This certificate program prepares students for entry-level office employment. This is an excellent program for students with undefined career goals and/or the need to enter the job market as soon as possible. The curriculum includes courses in keyboarding, office management procedures and theory, communication skills, and computer software applications. All credits can be transferred in the Professional Office Administrative Assistant degree program.
Minimum English skills requirement: Students must place in ENG-101 on the English placement test prior to registering for their first semester classes.
Upon the successful completion of requirements of this program, a Certificate in Clerical Office Assistant will be awarded.